Procedural Pharmacist

AmerisourceBergen Pharmaceutical Distribution and Strategic Global Sourcing; Knoxville (TN); On-site; USD 90,000 - 110,000; Full time

Job summary

Cencora in Knoxville, TN is seeking a Procedural Pharmacist to oversee complex specialty pharmacy operations, refining workflows and ensuring compliance for accurate, timely handoffs.

The role requires a PharmD or pharmacy degree and 4+ years in a related operations role, with licensure certification preferred. This full-time position includes comprehensive benefits and growth opportunities.

Qualifications

• Bachelor's degree in pharmacy or pharmaceutical sciences, or related field.

Responsibilities

• Coordinate with pharmacy operations, clinical support, reimbursement, fulfillment, and logistics teams to support timely and accurate progression of specialty pharmacy cases.
• Review referrals, clinical documentation, payer requirements, and case information to resolve routine to complex issues and support accurate processing.
• Analyze case details, operational data, and documentation to identify discrepancies, determine required next steps, and reduce repeat errors.
• Complete and maintain clear, accurate, and audit-ready documentation in accordance with specialty pharmacy procedures, privacy requirements, and quality standards.
• Apply established guidelines and sound judgment to resolve non-routine issues, and escalate high-risk, urgent, or exception-based cases with supporting context.
• Contribute to updates of job aids, templates, and workflow checklists to improve consistency, accuracy, and adherence to established procedures.
• Provide day-to-day procedural guidance to less-experienced team members and help reinforce standard work across assigned activities.

Education

Bachelor's degree in pharmacy

Job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.

Job Details

The Procedural Pharmacist Delivers complex specialty pharmacy operational workstreams independently, balancing scope, quality, compliance, and service expectations with minimal guidance. Refines pharmacy workflows, controls, and documentation practices to improve throughput, accuracy, and operational consistency across pharmacy support activities. Facilitates cross-functional coordination, secures required inputs, and resolves operational dependencies to maintain reliable execution and compliant handoffs. Validates operational outputs, analyzes recurring issues, and applies structured process improvements that strengthen traceability, audit readiness, and sustainable performance.

• Coordinates with pharmacy operations, clinical support, reimbursement, fulfillment, and logistics teams to support timely and accurate progression of specialty pharmacy cases.
• Reviews referrals, clinical documentation, payer requirements, and case information to resolve routine to complex issues and support accurate processing.
• Analyzes case details, operational data, and documentation to identify discrepancies, determine required next steps, and reduce repeat errors.
• Completes and maintains clear, accurate, and audit-ready documentation in accordance with specialty pharmacy procedures, privacy requirements, and quality standards.
• Applies established guidelines and sound judgment to resolve non-routine issues, and escalates high-risk, urgent, or exception-based cases with supporting context.
• Contributes to updates of job aids, templates, and workflow checklists to improve consistency, accuracy, and adherence to established procedures.
• Provides day-to-day procedural guidance to less-experienced team members and helps reinforce standard work across assigned activities.

Additional Job Description

• Bachelor's degree in pharmacy or pharmaceutical sciences, or a related field, or equivalent experience required.
• 4+ years of experience in professional individualcontributor role aligned to pharmacy support and operations, or a related field required.
• Certification in relevant professional licensure, process improvement credentials such as Lean Six Sigma, or equivalent preferred.

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora

Full time

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [e-mail]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Affiliated Companies

Affiliated Companies: AmerisourceBergen Drug Corporation