Probe Design Support Scientist (RNA Scope)

Bio-Techne; Newark (CA); On-site; USD 89,300 - 146,900; Full time

Benefits offered by this job

Medical, dental, vision, and life insurance

401k plans and employee stock purchase plan

Tuition reimbursement and career development

Paid time off and paid parental leave

Employee resource groups and volunteer time

Job summary

Bio-Techne is seeking a Probe Design, Support Scientist in Newark, California, to serve as the primary customer contact for probe-related issues. The role involves providing technical support, application assistance, and troubleshooting for Advanced Cell Diagnostics product lines. Ideal candidates should have a PhD or MS with research experience in molecular biology or bioinformatics, and in-depth knowledge of genes and sequences. The position offers competitive insurance benefits and a supportive working environment.

Qualifications

• PhD or MS with 3+ years of research experience in molecular biology, bioinformatics or a closely related field.
• Must be very adept at diagnosing, troubleshooting and solving complex technical problems.

Responsibilities

• Provide application assistance and system troubleshooting for product lines.
• Act as primary contact for customers regarding technical issues.
• Log, track, and identify support issues using Salesforce CRM.

Skills

In-depth knowledge of genes and sequences

Biological databases and bioinformatics software

Linux, Python, Perl

Next-generation sequencing platforms

Troubleshooting complex technical problems

Education

PhD or MS in molecular biology or bioinformatics

Tools

Salesforce CRM

Linux command-line tools

Job description

Bio-Techne is seeking a Probe Design, Support Scientist in Newark, California, to serve as the primary customer contact for probe-related issues. The role involves providing technical support, application assistance, and troubleshooting for Advanced Cell Diagnostics product lines. Ideal candidates should have a PhD or MS with research experience in molecular biology or bioinformatics, and in-depth knowledge of genes and sequences. The position offers competitive insurance benefits and a supportive working environment.