Probation Training & Quality Improvement Lead

Cuyahoga County Juvenile Court; Cleveland (OH); On-site; USD 61,000 - 68,000; Full time

Benefits offered by this job

Health, dental, vision, life insurance

Paid time off & holidays

OPERS retirement with 14% employer"s

Deferred compensation plans

Job summary

The Training and Quality Improvement Specialist (Probation) at Cuyahoga County Juvenile Court develops and delivers training programs to support professional growth and promote best practices across the Probation Department. This role monitors compliance, conducts quality assurance activities, and provides recommendations to improve services, policies, and operational effectiveness.

Collaborating with staff, leadership, and community partners, the specialist enhances performance, ensures

Qualifications

• Bachelor's Degree in Social Sciences and/or Public Administration; Master's Degree preferred.
• At least five (5) years of work experience in youth justice or law enforcement.
• Knowledge of EPICS and OYAS and best practices in youth justice.

Responsibilities

• Designs, implements, and updates training plans and CORE curriculum schedules.
• Delivers training programs and coordinates internal and external trainings.
• Develops training materials and conducts assessments/evaluations.
• Provides on-site supervision/feedback for staff and ensures quality improvement.
• Collaborates with leadership and community partners to enhance performance.

Skills

MS Word

Excel

Interviewing

Report writing

Public speaking to adult learners

Data interpretation

Education

Bachelor's Degree in Social Sciences/Public Administration

Master's Degree preferred

Tools

Access

Job description

The Training and Quality Improvement Specialist (Probation) at Cuyahoga County Juvenile Court develops and delivers training programs to support professional growth and promote best practices across the Probation Department. This role monitors compliance, conducts quality assurance activities, and provides recommendations to improve services, policies, and operational effectiveness.

Collaborating with staff, leadership, and community partners, the specialist enhances performance, ensures