Probation Operations Support Specialist

U.S. Courts - Western District of Texas; Midland, Odessa (TX, TX); On-site; USD 30,000 - 49,000; Full time

Job summary

The United States Probation Office for the Western District of Texas in Midland/Odessa, Texas, seeks an Operations Support Clerk to provide technical, administrative, and clerical support to probation officers and staff. The role requires strong organization, confidentiality, and the ability to manage multiple tasks in a fast-paced environment.

A high school diploma or equivalent is required; a bachelor’s degree is preferred.

Qualifications

• High school diploma or equivalent required; bachelor’s degree preferred.
• Two years of progressively responsible clerical, office, or related work.
• Demonstrated computer and keyboarding skills.
• Excellent writing and verbal communication skills.
• Excellent organizational skills.
• Ability to handle multiple demands in a fast-paced environment.
• Ability to work with a wide variety of people with diverse backgrounds.
• Fluent in English-Spanish is preferred.

Responsibilities

• Perform receptionist duties, greet visitors, answer routine questions, and direct to appropriate personnel.
• Inform individuals on procedures for completing forms and authorizations.
• Perform data entry, research records, and manage case records in PA CTS and related systems.
• Operate CJIS terminals to obtain criminal history information and route it to recipients.
• Open, close, and update information in computerized records and generate reports.
• Review presentence reports for formatting and errors.
• Perform other support duties as assigned.

Skills

Strong organization

Confidentiality

Data entry

Computer/keyboard skills

Excellent writing

Verbal communication

Multitasking

Interpersonal skills

Fluent English-Spanish

Education

High school diploma or equivalent

Bachelor’s degree preferred

Job description

The United States Probation Office for the Western District of Texas in Midland/Odessa, Texas, seeks an Operations Support Clerk to provide technical, administrative, and clerical support to probation officers and staff. The role requires strong organization, confidentiality, and the ability to manage multiple tasks in a fast-paced environment.

A high school diploma or equivalent is required; a bachelor’s degree is preferred.