Probation Intake & Referrals Liaison

Bridges Of America; Orlando (FL); On-site; USD 42,000 - 65,000; Full time

Job summary

Bridges Of America is seeking a Probation Intake Specialist to oversee referrals for Bridges International’s Level II Residential Programs. You will coordinate client intake, serve as the primary contact for Judges, Prosecutors, and Public Defenders, and manage admissions into residential programs.

The role involves coordinating referrals, tracking progress in the SecurManage system, and ensuring timely communications with court coordinators across Florida.

Qualifications

• Two (2) years’ professional administrative and coordination experience required.
• Two (2) years’ experience in facilitation of co‑occurring services in community entities (Drug Court, DCF, Florida Department of Corrections) desired.
• Criminal Justice and Co‑Occurring experience desired.

Responsibilities

• Oversee processing of all referrals to Level II Residential Programs.
• Monitor, track, and document referrals in SecurManage database timely.
• Train and educate stakeholders, Bridges International staff, and clients on the referral process.
• Liaise between the company and stakeholders regarding vacancies and program availability.
• Monitor referral and waiting list follow‑up per company policies and procedures.
• Communicate regularly with Court Coordinators across Florida and provide marketing material as needed.
• Provide weekly projected program intakes to Directors and Florida State Executive Director.
• Provide monthly report to CFO reflecting court referral and waiting list interactions.
• Attend mandatory training per Policies.
• Ensure adherence to all applicable policies and procedures.
• Be available to attend court hearings and community events to promote the program.

Skills

Team collaboration

Project management

Analytical skills

Oral and written communication

Highly organized

Computer proficiency

Education

High school diploma

Criminal Justice/Behavioral Sciences degree preferred

Job description

Bridges Of America is seeking a Probation Intake Specialist to oversee referrals for Bridges International’s Level II Residential Programs. You will coordinate client intake, serve as the primary contact for Judges, Prosecutors, and Public Defenders, and manage admissions into residential programs.

The role involves coordinating referrals, tracking progress in the SecurManage system, and ensuring timely communications with court coordinators across Florida.