Probation Administration Assistant

Maricopa County; United States; On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid time off

Paid sick leave

10 paid holidays

Medical insurance

Dental insurance

Vision insurance

Retirement plans

Employee assistance program

Wellness incentives

Life insurance

Disability insurance

Group legal plan

Pet insurance

PSLF eligibility

Job summary

Maricopa County is seeking a Probation Administration Assistant to provide administrative support to the Juvenile Probation Department. You will join a team dedicated to connecting youth with community resources and accountability for behavior.

The role emphasizes efficiency, confidentiality, and professionalism while supporting the Probation Department, JIPS, Diversion and Treatment Division within CSB.

Qualifications

• High school diploma or GED required.
• Two years of general clerical experience OR combined education/experience substitutable year-for-year.
• Ability to learn department systems and maintain records with accuracy.

Responsibilities

• Respond to calls and inquiries with policy knowledge.
• Analyze data and create reports using Excel and Word.
• Complete data entry with attention to detail.
• Create probation and diversion files and maintain file room.
• Deliver internal mail and process warrants.
• Schedule appointments and coordinate evaluations.

Skills

Microsoft Office

Outlook

Excel

Word

Teams

Time management

Confidentiality

Customer service

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Posting Date 09/30/26 Application Deadline 10/07/26 Pay Range Min - 1st Quartile - Mid - Max $20.25 - $23.31 - $26.38 - $32.50 The expected ENTRY pay range for this position based on experience and equity within the Judicial Branch is $21.77 to $23.31. This position is Non-Exempt under the FLSA.

What We Offer

We offer generous paid time off, paid sick leave, and 10 paid holidays! We have affordable medical, dental, and vision insurance, and our employees are entitled to coverage by one of several State-sponsored retirement pension plans, our employee assistance program, and wellness incentives. Additionally, our employees have the option of life insurance, disability, a group legal plan, and pet insurance. Under the current guidelines for the Public Service Loan Forgiveness (PSLF) Program, the Maricopa County Superior Court is a qualifying employer. Therefore, any full time Judicial Branch employee, who meets other eligibility criteria may be eligible for loan forgiveness under this program.

Job Type Classified – Judicial JMR Department D270 Juvenile Probation

About the Position

The Probation Administration Assistant uses their administrative and organizational skills to provide administrative support to the Juvenile Probation Department. You will work with a team of highly committed professionals who envision a future where all youth are connected to the community, a contributing members of society, and accountable for their behavior.

About The Juvenile Probation Department

The Juvenile Probation Department of the Judicial Branch of Arizona in Maricopa County is dedicated to providing innovative and efficient juvenile justice services grounded in evidence-based practices and research. These services improve the safety of our community, hold youth accountable through developmentally appropriate orientation, and ensure the public’s trust and confidence in the Judicial Branch. Join our Juvenile Probation Department in its mission to promote public safety through positive change as we connect youth to the community and provide opportunities that are delivered with fairness, dignity, and respect.

Position Qualifications

• Education: High school diploma or GED
• Experience: Two (2) years of general clerical experience OR Combined Education and Experience Qualifications: Post-secondary education may substitute for experience on a year-for-year basis

Our Preferred Candidate Has

• Bilingual in both Spanish and English

Knowledge, Skills, and Abilities

• Knowledge of: Administrative and clerical procedures and systems such as word processing, managing files and records, designing forms and other office procedures and terminology
• Principles and processes for providing customer service, including customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction
• Skill in: Microsoft Office products: Outlook, Excel, Word, and Teams
• The operation of office equipment such as fax machine, printer/copier, and computer terminals
• Using effective time management to handle multiple tasks at one time with numerous interruptions
• Ability to: Maintain a thorough understanding of the Department’s role in supporting the Probation Department’s Mission, Vision, and Values
• Maintain high levels of professionalism, confidentiality, and cultural sensitivity in all interactions
• Analyze, interpret, and apply complex information
• Accurately prepare and maintain records, files, and reports
• Prioritize and manage multiple assignments efficiently
• Learn and master core business and support applications
• Process and handle sensitive confidential information with discretion
• Learn new skills necessary to support the needs and the mission of the Department and the Court

Essential Job Tasks

• Responds to telephone calls and other inquiries that require a broad knowledge of operating policies and procedures and/or functions of a large complex organization.
• Analyze data and create reports, using Excel and Word software programs
• Completes data entry which requires attention to detail and thoroughness
• Creates probation and diversion files
• Maintains the file room
• Delivers internal mail
• Processes juvenile warrants
• Tracks, schedules, and disseminates psychological evaluations
• Schedules appointments
• Compiles Arizona Department of Juvenile Corrections (ADOJC) packets and processes service authorization forms
• Provides administrative support for the Probation Department, Juvenile Intensive Probation Supervision (JIPS), Diversion and Treatment Division in the Community Supervision Bureau (CSB)

Working Conditions

Office setting. Some assignments may require travel to other locations throughout Maricopa County. While performing the duties of this job, the employee may need to communicate clearly, perceive details of objects that are close by, and maintain various physical positions for extended periods, such as sitting, standing, or walking. The job may involve using hands for tasks such as typing, handling objects, or operating tools, as well as reaching with hands and arms. Occasionally, the employee may be required to move or lift objects weighing up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

Additional Information

Judicial Branch Human Resources reserves the right to move forward candidates based on the information provided directly on the application. The hiring authority will select the successful candidate based on departmental needs. Typically, successful candidates are hired at a salary rate up to the midpoint of the range, based on applicable experience, internal equity, and budgetary allowances. All Judicial Branch offers of employment and continued employment are contingent upon passing a thorough background and/or fingerprint check. Applicants must completely and fully answer any questions regarding felony and misdemeanor convictions including any convictions that have been expunged or set aside. Failure to include criminal history information is grounds for termination of an offer and employment. A conviction may not automatically disqualify an applicant. The Judicial Branch of Arizona in Maricopa County participates in the State Retirement systems ASRS or PSPRS. As such, mandatory membership for all full-time employees includes payroll deducted contributions consistent with each retirement system's requirements. The current contribution rate for ASRS is 12.27% and the current contribution rate for PSPRS is 5.84% and up for the defined contribution plan and 8.82% for the defined benefit plan. For more information about contributions and benefits of these plans visit https://www.azasrs.gov/ or https://www.psprs.com/corrections-officer/ Judicial Branch facilities are located throughout Maricopa County. This position may be reassigned to other locations. Assignments will be made based upon the needs of the department. The Judicial Branch in Maricopa County is an EEO/ADA Reasonable Accommodation Employer.

The Judicial Branch of Arizona in Maricopa County is comprised of Superior Court, Adult Probation and Juvenile Probation, which includes juvenile detention. The Judicial Branch in Maricopa County is the fourth largest trial court system in the nation and, along with its 3,200 employees, is dedicated to providing a safe, fair and impartial forum for resolving disputes, enhancing access to services, and providing innovative, evidence-based practices that improve the safety of the community and ensure the public’s trust and confidence in the Judicial Branch. Our mission is clear and simple: We are dedicated to providing a safe, fair and impartial forum for resolving disputes, enhancing access to our services, and providing innovative, evidence-based practices that improve the safety of our community and ensure the public’s trust and confidence in the Judicial Branch. In pursuit of this mission, our employees are reminded to keep our vision as part of their daily work—committing themself to excellence and the principles inherent in the Rule of Law… every person, every day, every time. For more information, visit www.superiorcourt.maricopa.gov