Proactive Medical Billing Resolution Specialist

United WestLabs; Santa Ana (CA); On-site; USD 35,000 - 45,000; Full time

Job summary

United WestLabs in Santa Ana, California is seeking a Billing Resolution Associate to manage and resolve accounts efficiently. The role involves proactive account management, documentation of resolutions, and assisting customer service with calls.

Candidates must possess a high school diploma, at least 6 months of medical billing experience, and strong communication skills. The position requires maintaining performance metrics and providing quality customer service within set working hours.

Qualifications

• Minimum 6 months of medical billing experience.
• Ability to maintain department goals.
• Customer service call center experience preferred.

Responsibilities

• Initiate proactive measures for account resolution.
• Follow up on assigned accounts according to goals.
• Document actions taken to resolve each account.

Skills

Excellent organizational skills

Attention to detail

Solid customer service skills

Telephone skills

Excellent written communication

Excellent verbal communication

Education

High School Diploma or equivalent

Job description

United WestLabs in Santa Ana, California is seeking a Billing Resolution Associate to manage and resolve accounts efficiently. The role involves proactive account management, documentation of resolutions, and assisting customer service with calls.

Candidates must possess a high school diploma, at least 6 months of medical billing experience, and strong communication skills. The position requires maintaining performance metrics and providing quality customer service within set working hours.