Pro Shop Shift Lead - Championship Golf & Flexible Shifts

Cragun; Brainerd (MN); On-site; USD 18,597 - 24,108; Full time

Benefits offered by this job

Cragun's Resort Discounts

Dining Discounts at FIVE outlets

Gull Lake Cruises discounts

Highly discounted Golf

Flexible Scheduling

Great work environment

Hourly wage of $13.50-17.50

Job summary

Cragun's Legacy Courses in Brainerd, MN, is seeking a Pro Shop Employee to lead shifts, assist customers and manage tee times with a focus on service excellence. You will help customers select equipment, process transactions, and keep the shop organized and welcoming.

The role offers flexible scheduling, opportunities to participate in events, and discounts on Cragun's Resort facilities. Prior golf, retail, or customer service experience is preferred.

Qualifications

• Strong communication and customer service skills.
• Ability to lead a team and manage shift operations effectively.
• Comfortable handling transactions and managing cash registers.
• Willingness to work flexible hours including weekends and holidays.

Responsibilities

• Provide outstanding customer service and product recommendations.
• Maintain a clean, inviting pro shop environment.
• Lead the team during shifts and ensure tasks are completed efficiently.
• Handle phone inquiries, tee time bookings, and reservations.
• Process sales, returns, exchanges, and cash handling accurately.
• Assist with events, tournaments, and on-site clinics.

Skills

Customer service

Leadership

Communication

Cash handling

Teamwork

Retail experience

Job description

Cragun's Legacy Courses in Brainerd, MN, is seeking a Pro Shop Employee to lead shifts, assist customers and manage tee times with a focus on service excellence. You will help customers select equipment, process transactions, and keep the shop organized and welcoming.

The role offers flexible scheduling, opportunities to participate in events, and discounts on Cragun's Resort facilities. Prior golf, retail, or customer service experience is preferred.