Pro Shop Sales Associate - Flexible Hours

Colonial Group; Garland (TX); On-site; USD 26,000 - 34,000; Full time

Job summary

Dallas Cowboys Pro Shops in Garland, TX is hiring for a retail team member to deliver a world-class customer experience and drive sales. You will maintain an energetic environment, learn product campaigns, and uphold merchandising standards while engaging fans with the Star Service model.

The role requires 18+ years old, HS diploma or GED, and flexibility for nights, weekends, and holidays. Prior retail experience is preferred, and you will assist in managing floor and cash handling with

Qualifications

• High School Diploma or GED required.
• Must be at least 18 years old.
• Previous experience in a retail setting preferred.
• Able to stand for extended periods (4 hours or longer).
• Able to lift 30lbs.
• Strong communication skills.
• Equipped to troubleshoot/problem solve and remain calm in challenging situations.
• Upholds honesty and integrity in all decisions and actions.
• Demonstrates flexibility and quickly adapts to changes while maintaining high levels of productivity and effectiveness.
• Able to work flexible hours, including nights, weekends, and holidays.

Responsibilities

• Creates a fun and energetic environment for our fans and teammates.
• Understands and able to deliver a world-class customer experience through our “Star Service” model to every customer, every time.
• Exhibits a customer-focused mentality, driven by the desire to go over and beyond for our fans.
• Proactively educates himself/herself on product knowledge and merchandise campaigns to effectively communicate and promote to our customers.
• Upholds store visual merchandising standards.
• Maintains a neat, clean, and organized sales floor, cash wrap, and fitting room to ensure environment is safe for teammates and customers.
• Engages in a selling culture focused on acquiring the needs of customers and building relationships
• Able to advise, upsell, and influence the purchase of additional products to maximize sales.
• Contributes to a winning culture that strives to meet store’s daily KPIs both individually and as a team.
• Promotes Dallas Cowboys United Membership packs to all fans.
• Understands and follows all company policies and procedures with integrity.
• Works effectively to maintain an inviting shopping atmosphere for our fans by ensuring the selling floor, cashwrap, fitting rooms, and stockrooms are well maintained in accordance with company standards.
• Able to protect assets through proactive customer engagement on the sales floor, properly checking in merchandise upon arrival, and providing consistent accuracy in cash handling.
• Able to balance our exceptional customer service experience with necessary operational tasks.

Skills

Customer service

Upselling

Teamwork

Communication

Education

High School Diploma or GED

Job description

Dallas Cowboys Pro Shops in Garland, TX is hiring for a retail team member to deliver a world-class customer experience and drive sales. You will maintain an energetic environment, learn product campaigns, and uphold merchandising standards while engaging fans with the Star Service model.

The role requires 18+ years old, HS diploma or GED, and flexibility for nights, weekends, and holidays. Prior retail experience is preferred, and you will assist in managing floor and cash handling with