Fan-Experience Retail Associate | Flexible Hours

Dallas-Cowboys-Pro-Shop; San Marcos (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Dallas Cowboys Pro Shop in Texas is seeking enthusiastic retail teammates to deliver world-class customer service to fans. You will help maintain an inviting sales floor, educate guests on merchandise, and contribute to meeting daily KPIs.

The role requires flexibility to work nights, weekends, and holidays, with strong communication and reliability. Prior retail experience is preferred, and an equity emphasis on integrity, teamwork, and passion for the Dallas Cowboys.

Qualifications

• High School Diploma or GED required.
• Prior retail experience preferred.
• Ability to communicate clearly with fans and team members.
• Willingness to stand for extended periods and handle physical aspects of the role.

Responsibilities

• Create a fun, energetic environment for fans and teammates.
• Deliver world-class customer service using the Star Service model.
• Upsell and promote merchandise to maximize sales.
• Maintain an organized sales floor, cash wrap, and fitting rooms.
• Balance customer service with necessary operational tasks.

Skills

Customer service

Communication

Upselling

Education

High School Diploma or GED

Job description

Dallas Cowboys Pro Shop in Texas is seeking enthusiastic retail teammates to deliver world-class customer service to fans. You will help maintain an inviting sales floor, educate guests on merchandise, and contribute to meeting daily KPIs.

The role requires flexibility to work nights, weekends, and holidays, with strong communication and reliability. Prior retail experience is preferred, and an equity emphasis on integrity, teamwork, and passion for the Dallas Cowboys.