Fan Experience Retail Sales Associate (Flexible Hours)

Dallas-Cowboys-Pro-Shop; Hurst (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Dallas Cowboys Pro Shops seeks energetic team members to deliver an exceptional customer experience and drive sales in a fast-paced retail environment. The role supports merchandising, product knowledge, and guest engagement, helping fans feel at home while maintaining store standards.

Candidates should have a High School Diploma or GED, be 18+, able to stand long hours, lift up to 30 lbs, and work flexible shifts including nights and weekends. Prior retail experience is preferred.

Qualifications

• High School Diploma or GED is required.
• Must be at least 18 years old.
• Retail experience is preferred.
• Able to stand for extended periods (4 hours or longer).
• Able to lift 30 lbs. comfortably.
• Strong communication skills are essential.
• Able to work flexible hours including nights, weekends and holidays.

Responsibilities

• Create a fun, energetic environment for fans and teammates.
• Provide world-class customer service and communicate product campaigns.
• Upsell and suggest additional items to maximize sales.
• Maintain store merchandising standards and a neat sales floor.
• Protect assets with attentive customer engagement and accurate cash handling.
• Contribute to meeting daily KPIs as part of the team.

Skills

Customer service

Communication skills

Problem solving

Flexibility

Education

High School Diploma or GED

Job description

Dallas Cowboys Pro Shops seeks energetic team members to deliver an exceptional customer experience and drive sales in a fast-paced retail environment. The role supports merchandising, product knowledge, and guest engagement, helping fans feel at home while maintaining store standards.

Candidates should have a High School Diploma or GED, be 18+, able to stand long hours, lift up to 30 lbs, and work flexible shifts including nights and weekends. Prior retail experience is preferred.