Pro Shop Coordinator

Life Time, Inc.; Westfield (MA); On-site; USD 42,000 - 59,000; Full time

Job summary

Life Time, Inc. is seeking a LifeShop Coordinator to lead day-to-day LT Shop operations. This role buys in Workday, manages inventory in CrunchTime, oversees visuals and brand presentation, and drives financial growth.

The coordinator will train and supervise shop team members, ensure accurate inventory, and monitor revenue and margin against goals while adhering to SOPs.

Qualifications

• High School Diploma or GED required.
• 2 years of customer service experience in a brick-and-mortar retail setting.
• 1 year of retail management experience in a brick-and-mortar retail setting.
• Experience with Microsoft Suite, inventory management systems, and POS systems.
• Strong self-solving skills and the ability to prioritize effectively.
• CPR and AED Certified within 30 days of hire.
• Ability to sit, stand, walk, reach, climb and lift up to 50 pounds.
• Preferred: College degree in Buying, Merchandising, and/or related field.

Responsibilities

• Orders and tracks all product sold in the shop, maintains appropriate buying budget, and updates monthly order calendar.
• Ensures CrunchTime inventory is always accurate.
• Updates Cost of Goods Tracker and follows all receiving SOPs for each delivery.
• Completes inventory scan and submits inventory report.
• Completes monthly P&L analysis and business review.
• Creates inspiring and impactful visual merchandising displays, maintains elevated presentation of the Life Time brand.
• Stays up to date on all corporate and in-club communications.
• Trains and develops team members on all racquet sports and LT Shop SOPs.
• Maintains appropriate inventory levels, follows all order management SOPs, and ensures financials are maintained. Works to achieve or exceed monthly revenue and contribution margin goals.

Skills

Customer service

Leadership/Team supervision

Prioritization

Education

High School Diploma or GED

College degree in Buying/Merchandising or related field

Tools

Microsoft Suite

Inventory management systems

POS systems

Job description

Position Summary

The LifeShop Coordinator is the sole buyer and provides direction and supervision of the day-to-day operations of the LT Shop. They are responsible for purchasing in Workday, managing all product inventory in CrunchTime, following operations and visual merchandising SOPs, and overseeing the financials and growth of the business. The Coordinator trains and manages all team members working in the LT Shop.

Job Duties and Responsibilities

• Orders and tracks all product sold in the shop, maintains appropriate buying budget, and updates monthly order calendar
• Ensures CrunchTime inventory is always accurate
• Updates Cost of Goods Tracker and follows all receiving SOPs for each delivery
• Completes inventory scan and submits inventory report
• Completes monthly P&L analysis and business review
• Creates inspiring and impactful visual merchandising displays, maintains elevated presentation of the Life Time brand
• Stays up to date on all corporate and in-club communications
• Trains and develops team members on all racquet sports and LT Shop SOPs
• Maintains appropriate inventory levels, follows all order management SOPs, and ensures financials are maintained. Works to achieve or exceed monthly revenue and contribution margin goals

Position Requirements

• High School Diploma or GED
• 2 years of customer service experience in a brick-and-mortar retail setting
• 1 year of retail management experience in a brick-and-mortar retail setting
• Experience with Microsoft Suite, inventory management systems, and POS systems
• Strong self-solving skills and the ability to prioritize effectively
• CPR and AED Certified within 30 days of hire
• Ability to sit, stand, walk, reach, climb and lift up to 50 pounds

Preferred Requirements

• College degree in Buying, Merchandising, and/or related field

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.