Pro Shop Attendant

Troon; Charlotte (NC); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Healthcare Benefits

401(k) with employer match

Job summary

Troon’s Charles Myers Golf Course in Charlotte, NC is seeking a Pro Shop Attendant to deliver friendly guest service, process reservations, and manage shop displays and POS transactions. You will assist in maintaining equipment, ensure a safe, welcoming environment, and support daily revenue processes with a positive, team‑oriented approach.

The role emphasizes hospitality, knowledge of golf, dependable work ethic, and availability on Sundays, contributing to a fast-paced, guest-focused setting

Qualifications

• Must have strong communication and interpersonal skills.
• Must be coachable and have basic computer skills.
• Must be dependable and have a strong work ethic.
• Knowledge about the game of golf preferred.
• Sunday availability required.

Responsibilities

• Process customer reservations for guests of the golf course.
• Provide customer service to arriving guests to help expedite check-in process.
• Arrange and display golf shop inventory as necessary and direct.
• Collect green and cart fees from guests and process in the POS system as trained.
• Assist in maintaining a clean, safe workplace.
• Assist in reconciliation of cash and accounts receivable charges to daily register at close.
• Ensure property and its amenities are secured daily.
• Assist with set-up of equipment and golf carts.
• Welcome and greet guests and players in a friendly manner; explain rules and etiquette as needed.
• Wash and sanitize golf cart fleet, maintain storage areas and practice facilities.
• Facilitate orderly pace of play and respond to inquiries from groups as needed.
• Ensure groups have four players when possible.

Skills

Communication skills

Interpersonal skills

Coachable

Basic computer skills

Dependable

Golf knowledge

Sunday availability

Job description

Charles Myers Golf Course
Charlotte, NC 28215, USA

Description

Charles Myers Golf Course, located in Charlotte, NC, is pleased to announce an excellent career opportunity for a Pro Shop Attendant! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast‑paced hospitality-focused property organization. As part of Troon, you’ll contribute to a global leader in golf and community management.

Qualifications, Experience and Skill Requirements

• Must have strong communication and interpersonal skills
• Must be coachable and have basic computer skills
• Must be dependable and have a strong work ethic
• Knowledge about the game of golf preferred
• Sunday availability required

General Description of Duties and Responsibilities

• Responsible for processing customer reservations for guests of the golf cours
• Provides customer service to arriving guests to help expedite check-in proces
• Arranges and displays golf shop inventory as necessary and directe
• Collects green and cart fees (and other revenue) from guests and processes in the POS system as traine
• Assists in maintaining a clean, safe workplac
• Assists in reconciliation of cash and accounts receivable charges to daily register at the closing of the da
• Ensure property and it's amenities are secured dail
• Assist with set-up of equipment and golf cart
• When acting as an “Outside” staff member
• Responsible for welcoming and greeting of guests and players in a friendly manne
• Explaining rules and course etiquette to all groups if neede
• Wash and sanitize golf cart fleet, maintain organized storage areas and practice facilit
• Assist with the set-up and organization of the golf carts and equipment for any regular tee time starts or outin
• Facilitate orderly and timely pace of play of groups to prevent delay
• Answer all questions in a friendly manner. Keep a record of starting times and golf cart numbers for each group when necessar
• Ensure that each group has four players if possibl
• Responsible for the picking up and cleaning practice balls when schedule
• Ensure property and it's amenities are secured daily
• Perform related duties as assigned by General Manager

Benefits & Other Compensation: This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits – Medical (if determined by the ACA measurement)
• Retirement Benefits – 401(k) with employer match (19 years of age and older)

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company’s discretion.

About Troon

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities.With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality.Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous,Troon offers professionals the opportunity to grow and succeed within a globally respected organization.Learn more at www.troon.com .

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.