Pro Shop Associate

Paycom; Chelsea (NY); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) matching

Paid time off

Transportation benefits

Complimentary Chelsea Piers Fitness™

Job summary

C Chelsea Piers seeks a motivated customer service associate for the Pro Shop at Sky Rink. You will assist skaters of all levels, help them find gear, and keep equipment in top condition.

You will handle sales, manage cash, stock items, and uphold a high standard of guest service in a fast-paced rink environment.

Qualifications

• High school diploma or equivalent required.
• Interest or background in hockey, figure skating, or fitness preferred.
• Outgoing, customer-focused, and hard-working.

Responsibilities

• Provide excellent customer service to all guests and drive Pro Shop sales.
• Perform cash handling and drawer reconciliation.
• Receive, stock, and inventory items.
• Enhance the overall guest experience while supporting and representing Chelsea Piers.
• Assist guests with miscellaneous service needs, including equipment and skate fittings.
• Sharpen skates using proper safety gear including protective eye wear.
• Keep work spaces clean and clear.
• Report any slippage/theft from stock to the Pro Shop Director or Sky Rink General Manager.

Skills

Customer service

Cash handling

Retail experience

Education

High school diploma or equivalent

Job description

Job Details

Job Location: Chelsea - New York, NY, Salary Range: $18.00 - $20.00Hourly, About Chelsea Piers: At Chelsea Piers you will find colleagues who are passionate about what we do. Careers at Chelsea Piers offer unmatched facilities and proven career growth opportunities for people who are passionate about transforming the lives of our community through sports, fitness, and event experiences. We also offer excellent benefits, including medical, dental, and vision insurance; 401(k) matching; paid time off; transportation benefits; tuition assistance; a complimentary membership to Chelsea Piers Fitness; and other exciting venue benefits at Chelsea Piers.

About the Opportunity

Chelsea Piers is seeking an energetic, self-motivated, and experienced customer service associate to join the Pro Shop team at Chelsea Piers Sky Rink. In this role, you'll be the go-to resource for skaters of all levels, from first-timers to competitive athletes, helping them find the right gear and keeping their equipment in top shape.

Responsibilities

• Provide excellent customer service to all guests and drive Pro Shop sales
• Perform cash handling and drawer reconciliation
• Receive, stock, and inventory items
• Enhance the overall guest experience while supporting and representing Chelsea Piers
• Assist guests with miscellaneous service needs, including equipment and skate fittings
• Sharpen skates using proper safety gear including protective eye wear
• Keep work spaces clean and clear
• Report any slippage/theft from stock to the Pro Shop Director or Sky Rink General Manager

The responsibilities and duties described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned.

Qualifications

• High school diploma or equivalent
• Interest or background in hockey, figure skating, or fitness
• Outgoing, customer-focused, and hard-working
• Eager to learn and take initiative
• Punctual, professional, and reliable with scheduling
• Collaborative team player
• Able to sit or stand for 2+ hours at a time

Preferred Skills

• 2+ years of retail or customer service experience
• Experience selling and fitting hockey and figure skating equipment
• Experience sharpening or repairing hockey or figure skates
• Experience handling cash and following cash procedures
• Organized and detail-oriented