Pro Project Sales Expert

Lowe's Companies, Inc.; Westminster (MD); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

Life and Disability insurance

Paid time off

401(k) Retirement with company match

Employee discount

Tuition assistance

Parental leave

Employee Assistance Program

Job summary

Lowe's Companies, Inc. is seeking a Pro Sales Associate in Westminster, MD to actively engage Pro customers, understand project needs, and drive sales growth. You will create quotes, manage orders, and leverage loyalty programs to grow Pro accounts while coordinating with store teams for timely deliveries.

The role emphasizes relationship building, product recommendations, and strong knowledge of Pro services and credit programs to enhance the customer experience.

Qualifications

• High school diploma or GED or equivalent experience.
• Experience in external customer-facing sales or Lowe's retail.
• 1 year of sales experience identifying and selling products to customers.
• 1 year of customer service experience resolving issues and helping customers locate products.

Responsibilities

• Achieve individual sales goals by proactively engaging Pro customers to identify opportunities and drive sales growth.
• Learn Pro customers' project scope, timelines, dependencies, and material needs to offer relevant solutions.
• Create and manage quotes, blueprints, material lists, orders, and deliveries aligned to Pro projects.
• Promote Pro Credit and Lowe's Loyalty Programs to generate new Pro accounts and higher tickets.
• Coordinate fulfillment, delivery, and follow-up to complete projects on time.
• Prospect for new Pro customers and build relationships by walking the sales floor.
• Utilize Pro Extended Aisle and Pro Merchandising to win sales when items are not available in-store.
• Partner with salesfloor, fulfillment, and outside sales teams to deliver a seamless customer experience.
• Maintain a safe, clean, and organized Pro Desk while supporting store operations.
• Leverage Lowe’s training platforms to update skills and knowledge.

Skills

Customer engagement

Sales experience

Relationship building

Product recommendations

Communication skills

Bilingual

MS Office

Team collaboration

Pro customer knowledge

Education

High school diploma or GED

General studies

Associate degree

Tools

Microsoft Office

Excel

Teams

Job description

Lowe's Companies, Inc. is seeking a Pro Sales Associate in Westminster, MD to actively engage Pro customers, understand project needs, and drive sales growth. You will create quotes, manage orders, and leverage loyalty programs to grow Pro accounts while coordinating with store teams for timely deliveries.

The role emphasizes relationship building, product recommendations, and strong knowledge of Pro services and credit programs to enhance the customer experience.