Pro Parts Driver: Deliveries, Upsell & Service

Advance Auto Parts Inc.; Green Bay (WI); On-site; USD 22,000 - 30,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a Driver to pick, stage and safely deliver parts to pro customers, while promoting current sales and loyalty programs.

You will also assist in upselling and cross-selling to increase average transaction value and maintain store cleanliness and organization. Ideal candidates have safe driving skills, ability to read parts catalogs, basic math, and excellent communication to engage walk-in customers and build relationships with customers and team members.

Qualifications

• Safe driving and navigation ability.
• Ability to use delivery board system.
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs and procedure manuals.
• Use basic math accurately: add, subtract, multiply and divide in all units of measure.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and leadership.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Pick up returns and cores.
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs.
• Daily collection of credit accounts.
• Build and maintain relationships with MainStreet and National Pro customers.
• Assist in upselling and cross-selling products to increase average transaction value.
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot.
• General stocking including truck stocking, back stock and cycle counts.
• Maintain knowledge of product inventory and new arrivals to assist with sales.
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
• Other duties as assigned.

Skills

Safe driving

Customer service

Communication

Math skills

English proficiency

Education

High school diploma or equivalent

Tools

Delivery board system

Inventory systems

Job description

Advance Auto Parts Inc. is seeking a Driver to pick, stage and safely deliver parts to pro customers, while promoting current sales and loyalty programs.

You will also assist in upselling and cross-selling to increase average transaction value and maintain store cleanliness and organization. Ideal candidates have safe driving skills, ability to read parts catalogs, basic math, and excellent communication to engage walk-in customers and build relationships with customers and team members.