Pro Parts Delivery Specialist

Advance Auto Parts; Chesterton (IN); On-site; USD 19,000 - 25,000; Full time

Job summary

Advance Auto Parts seeks a Driver to pick, stage, and safely deliver parts to pro customers, while building strong relationships with MainStreet and National Pro clients. You will assist in upselling, maintain back stock, and ensure cleanliness and order across the store.

Responsibilities include daily collection of credit accounts, promoting current sales and loyalty programs, and providing excellent customer service to walk-in customers.

Qualifications

• Safe driving and navigation ability.
• Friendly and persuasive communication.
• Sales aptitude and customer service orientation.
• Ability to identify customer needs and recommend solutions.
• Ability to read and interpret safety rules, manuals, and parts catalogs.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Pick up returns and cores.
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs.
• Daily collection of credit accounts.
• Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries.
• Assist in upselling and cross-selling products to increase average transaction value.
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot.
• General stocking including truck stocking, back stock and cycle counts.
• Maintain knowledge of product inventory and new arrivals to assist with sales.
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
• Other duties as assigned

Skills

Safe driving

Customer service

Sales aptitude

Communication

Reading comprehension

Education

High school diploma or equivalent

Job description

Advance Auto Parts seeks a Driver to pick, stage, and safely deliver parts to pro customers, while building strong relationships with MainStreet and National Pro clients. You will assist in upselling, maintain back stock, and ensure cleanliness and order across the store.

Responsibilities include daily collection of credit accounts, promoting current sales and loyalty programs, and providing excellent customer service to walk-in customers.