Pro Parts Delivery Specialist

Advance Auto Parts; Austin (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

Advance Auto Parts is seeking a delivery driver in Austin, TX to pick, stage and safely deliver parts to pro customers and to engage with walk-in customers to understand their needs and recommend appropriate parts or services.

You will be responsible for handling returns, promoting sales flyers, collecting credit accounts, upselling, stocking, and maintaining store cleanliness, with a focus on customer satisfaction and accurate inventory knowledge.

Qualifications

• High school diploma or equivalent.
• Must have a valid driver's license with an acceptable driving record.
• Automotive parts experience is preferred.
• Ability to use delivery board system.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Pick up returns and cores.
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs.
• Daily collection of credit accounts.
• Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries.
• Assist in upselling and cross-selling products to increase average transaction value.
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot.
• General stocking including truck stocking, back stock and cycle counts.
• Maintain knowledge of product inventory and new arrivals to assist with sales.
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services.

Skills

Safe driving

Customer service

Sales aptitude

Engage with customers

Read and interpret documents

Education

High school diploma or equivalent

Tools

Delivery board system

Job description

Advance Auto Parts is seeking a delivery driver in Austin, TX to pick, stage and safely deliver parts to pro customers and to engage with walk-in customers to understand their needs and recommend appropriate parts or services.

You will be responsible for handling returns, promoting sales flyers, collecting credit accounts, upselling, stocking, and maintaining store cleanliness, with a focus on customer satisfaction and accurate inventory knowledge.