Pro Parts Delivery Driver - Customer-Focused & Growth

Advance Auto Parts Inc.; Riverdale (IL); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Health benefits

Job summary

Advance Auto Parts Inc. is seeking a Driver responsible for picking, staging and safely delivering parts to pro customers, collecting returns and cores, and distributing weekly sales flyers while promoting current sales and loyalty programs.

The role also involves daily collection of credit accounts, building relationships with MainStreet and National Pro customers, and assisting in upselling to increase transaction value. Strong customer service and sales aptitude are essential.

Qualifications

• Safe driving and navigation ability.
• Ability to use delivery board system.
• Friendly and persuasive communication.
• Sales aptitude and customer service orientation.
• Ability to identify customer needs and recommend solutions.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Pick up returns and cores.
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs.
• Daily collection of credit accounts.
• Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries.
• Assist in upselling and cross-selling products to increase average transaction value.
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot.
• General stocking including truck stocking, back stock and cycle counts.
• Maintain knowledge of product inventory and new arrivals to assist with sales.
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services.

Skills

Safe driving

Customer service

Sales aptitude

Communication skills

Upselling / cross-selling

Read and interpret documents

Education

High school diploma or equivalent

Tools

Delivery board system

Job description

Advance Auto Parts Inc. is seeking a Driver responsible for picking, staging and safely delivering parts to pro customers, collecting returns and cores, and distributing weekly sales flyers while promoting current sales and loyalty programs.

The role also involves daily collection of credit accounts, building relationships with MainStreet and National Pro customers, and assisting in upselling to increase transaction value. Strong customer service and sales aptitude are essential.