Pro Parts Delivery Driver: Customer Focus

Advance Auto Parts; Baytown (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

Advance Auto Parts is seeking a Driver/Delivery Associate in Baytown, TX. You will pick, stage and deliver parts to pro customers, stock shelves, and assist with in-store sales while maintaining excellent customer relations.

The role requires a valid driver's license and the ability to lift substantial weights. Prior automotive parts experience is preferred, with opportunities to upsell and promote loyalty programs.

Qualifications

• High school diploma or equivalent.
• Valid driver's license with acceptable driving record.
• Automotive parts experience preferred.
• Ability to lift up to 100 pounds with assistance.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Pick up returns and cores.
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs.
• Daily collection of credit accounts.
• Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries.
• Assist in upselling and cross-selling products to increase average transaction value.
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot.
• General stocking including truck stocking, back stock and cycle counts.
• Maintain knowledge of product inventory and new arrivals to assist with sales.
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
• Other duties as assigned

Skills

Safe driving

Customer service

Sales aptitude

English proficiency

Communication

Education

High school diploma or equivalent

Tools

Delivery board system

Job description

Advance Auto Parts is seeking a Driver/Delivery Associate in Baytown, TX. You will pick, stage and deliver parts to pro customers, stock shelves, and assist with in-store sales while maintaining excellent customer relations.

The role requires a valid driver's license and the ability to lift substantial weights. Prior automotive parts experience is preferred, with opportunities to upsell and promote loyalty programs.