Pro Parts Delivery & Customer Care Specialist

Advance Auto Parts; Conroe (TX); On-site; USD 19,000 - 30,000; Full time

Job summary

Advance Auto Parts in Conroe, TX is seeking a Delivery Driver to pick, stage and safely deliver automotive parts to pro customers and assist with upselling while maintaining knowledge of inventory and new arrivals.

You will build relationships with pro customers, manage returns, and assist with daily credit accounts while keeping the store clean and well-stocked. Flexible days and weekends may be required.

Qualifications

• High school diploma or equivalent.
• Valid driver's license with an acceptable driving record.
• Automotive parts experience is preferred.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Pick up returns and cores.
• Promote current sales and loyalty programs.
• Daily collection of credit accounts.
• Build and maintain relationships with MainStreet and National Pro customers.
• Assist in upselling and cross-selling products to increase average transaction value.
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot.
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services.

Skills

Safe driving

Delivery coordination

Customer service

Sales aptitude

English proficiency

Education

High school diploma or equivalent

Job description

Advance Auto Parts in Conroe, TX is seeking a Delivery Driver to pick, stage and safely deliver automotive parts to pro customers and assist with upselling while maintaining knowledge of inventory and new arrivals.

You will build relationships with pro customers, manage returns, and assist with daily credit accounts while keeping the store clean and well-stocked. Flexible days and weekends may be required.