Pro Parts Delivery & Customer Solutions Specialist

Advance Auto Parts Inc.; Wesley Chapel (FL); On-site; USD 32,000 - 45,000; Full time

Job summary

Advance Auto Parts Inc. in Wesley Chapel, FL is seeking a delivery driver to pick, stage and safely deliver auto parts to pro customers.

You will also handle returns, promote current sales, and assist with upselling to increase average transaction value. Responsibilities include daily collection of credit accounts, maintaining inventory knowledge, stocking and keeping the store clean, and building relationships with MainStreet and National Pro customers.

Qualifications

• Must have a valid driver's license with an acceptable driving record.
• Automotive parts experience is preferred.
• Read and interpret safety rules, operating and maintenance instructions, parts catalogs and procedure manuals.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and leadership.

Responsibilities

• Pick, stage and safely deliver parts to pro customers
• Pick up returns and cores
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs
• Daily collection of credit accounts
• Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries
• Assist in upselling and cross-selling products to increase average transaction value
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot
• General stocking including truck stocking, back stock and cycle counts
• Maintain knowledge of product inventory and new arrivals to assist with sales
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services
• Other duties as assigned

Education

High school diploma or equivalent

Job description

Advance Auto Parts Inc. in Wesley Chapel, FL is seeking a delivery driver to pick, stage and safely deliver auto parts to pro customers.

You will also handle returns, promote current sales, and assist with upselling to increase average transaction value. Responsibilities include daily collection of credit accounts, maintaining inventory knowledge, stocking and keeping the store clean, and building relationships with MainStreet and National Pro customers.