Pro Parts Delivery & Customer Solutions Specialist

Advance Auto Parts; LaPlace (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Advance Auto Parts in Louisiana is seeking a dedicated Driver/Service Associate to pick, stage and deliver parts to pro customers and manage returns. You will engage customers, promote loyalty programs and help maintain a clean, organized store environment.

The role requires a valid driver's license, the ability to work flexible days including weekends, and a focus on safety, accuracy and upselling to increase transaction value. Automotive parts experience is preferred.

Qualifications

• Must have a valid driver's license with an acceptable driving record.
• Education: High school diploma or equivalent.
• Automotive parts experience is preferred.

Responsibilities

• Pick, stage and safely deliver parts to pro customers
• Pick up returns and cores
• Assist in upselling and cross-selling products to increase average transaction value
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services
• Daily collection of credit accounts

Skills

Safe driving

Customer service

Sales orientation

Communication

Problem solving

English proficiency

Education

High school diploma or equivalent

Job description

Advance Auto Parts in Louisiana is seeking a dedicated Driver/Service Associate to pick, stage and deliver parts to pro customers and manage returns. You will engage customers, promote loyalty programs and help maintain a clean, organized store environment.

The role requires a valid driver's license, the ability to work flexible days including weekends, and a focus on safety, accuracy and upselling to increase transaction value. Automotive parts experience is preferred.