Pro Parts Delivery & Customer Solutions Specialist

Advance Auto Parts; Gaithersburg (MD); On-site; USD 25,000 - 28,000; Full time

Job summary

Advance Auto Parts is seeking a Delivery Driver capable of providing pro customer service, picking, staging, and delivering parts safely. You will build relationships with commercial customers and upsell products while maintaining a clean, well-stocked store environment.

Requirements include a high school diploma or equivalent and a valid driver’s license with a clean driving record. Automotive parts experience is preferred and the role requires flexibility to work days, evenings, weekends as

Qualifications

• High school diploma or equivalent.
• Must have a valid driver's license with an acceptable driving record.
• Automotive parts experience is preferred.

Responsibilities

• Pick, stage and safely deliver parts to pro customers
• Pick up returns and cores
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs
• Daily collection of credit accounts
• Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries
• Assist in upselling and cross-selling products to increase average transaction value
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot
• General stocking including truck stocking and back stock and cycle counts
• Maintain knowledge of product inventory and new arrivals to assist with sales
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services
• Other duties as assigned

Skills

Safe driving

Customer service

Sales ability

English proficiency

Reading safety docs

Education

High school diploma

Driver's license

Job description

Advance Auto Parts is seeking a Delivery Driver capable of providing pro customer service, picking, staging, and delivering parts safely. You will build relationships with commercial customers and upsell products while maintaining a clean, well-stocked store environment.

Requirements include a high school diploma or equivalent and a valid driver’s license with a clean driving record. Automotive parts experience is preferred and the role requires flexibility to work days, evenings, weekends as