Pro Parts Delivery & Customer Solutions Driver

Advance Auto Parts Inc.; Pembroke (NC); On-site; USD 32,000 - 52,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a delivery driver based in Pembroke, NC to pick, stage and safely deliver parts to pro customers, manage returns, and upsell products.

You will build relationships with MainStreet and National Pro customers while handling daily credit accounts and maintaining stock and store presentation. The role requires strong customer service, safe driving, and the ability to work flexible days and weekends as needed.

Qualifications

• Speak and write English (Spanish a plus).
• Safe driving and navigation abilities.
• Ability to use a delivery board system.
• Ability to locate and stock parts, and operate store equipment.
• Read safety rules, catalogs and instructions.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Pick up returns and cores.
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs.
• Daily collection of credit accounts.
• Build and maintain relationships with MainStreet and National Pro customers while providing insights learned during deliveries.
• Assist in upselling and cross-selling products to increase transaction value.
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot.
• General stocking including truck stocking, back stock and cycle counts.
• Engage with walk-in customers to understand their needs and recommend parts or services.

Skills

English communication

Safe driving

Customer service

Sales orientation

Product knowledge

Education

High school diploma or equivalent

Job description

Advance Auto Parts Inc. is seeking a delivery driver based in Pembroke, NC to pick, stage and safely deliver parts to pro customers, manage returns, and upsell products.

You will build relationships with MainStreet and National Pro customers while handling daily credit accounts and maintaining stock and store presentation. The role requires strong customer service, safe driving, and the ability to work flexible days and weekends as needed.