Pro Parts Delivery & Customer Service Driver

Advance Auto Parts Inc.; Lawrence (MA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Health benefits

Job summary

Advance Auto Parts Inc. is seeking a Driver to pick, stage and safely deliver parts to pro customers in the Lawrence, MA area. You will also manage returns, promote current sales, collect payments, and upsell products to increase transaction value.

The role requires excellent customer service, safe driving, and the ability to work variable shifts including some weekends. Automotive parts experience is preferred; a valid driver’s license is required.

Qualifications

• Must have a high school diploma or equivalent.
• Must have a valid driver’s license with an acceptable driving record.
• Automotive parts experience is preferred.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Pick up returns and cores.
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs.
• Daily collection of credit accounts.
• Build and maintain relationships with MainStreet and National Pro customers while providing CPP with insights learned while making deliveries.
• Assist in upselling and cross-selling products to increase average transaction value.
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot.
• General stocking including truck stocking, back stock and cycle counts.
• Maintain knowledge of product inventory and new arrivals to assist with sales.
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
• Other duties as assigned.

Skills

Safe driving

Customer service

Communication

Basic math

Education

High school diploma or equivalent

Tools

Delivery board system

Inventory systems

Job description

Advance Auto Parts Inc. is seeking a Driver to pick, stage and safely deliver parts to pro customers in the Lawrence, MA area. You will also manage returns, promote current sales, collect payments, and upsell products to increase transaction value.

The role requires excellent customer service, safe driving, and the ability to work variable shifts including some weekends. Automotive parts experience is preferred; a valid driver’s license is required.