Pro Parts Delivery & Customer Care Specialist

Advance Auto Parts Inc.; Bedford (OH); Vor Ort; USD 19.000 - 20.000; Vollzeit

Zusammenfassung

Advance Auto Parts is seeking a delivery-focused driver to serve pro customers and manage daily account activities. You will safely deliver parts, collect payments, and promote loyalty programs while maintaining a clean, organized work environment.

The role emphasizes upselling, customer service, and building relationships with key customer segments. A valid driver’s license and automotive knowledge are preferred, with flexibility for varied shifts.

Qualifikationen

• High school diploma or equivalent is required.
• Valid driver's license with acceptable driving record.
• Automotive parts experience preferred.
• Ability to read safety rules and maintenance instructions.

Aufgaben

• Pick, stage and safely deliver parts to pro customers.
• Pick up returns and cores.
• Promote current sales and loyalty programs through flyers.
• Daily collection of credit accounts.
• Build and maintain relationships with MainStreet and National Pro customers.
• Assist in upselling and cross-selling products.
• Maintain store cleanliness and stock levels.
• Engage with walk-in customers to understand needs and recommend parts.
• Other duties as assigned.

Kenntnisse

Delivery driving

Customer service

Sales upsell

Communication

Safety awareness

English proficiency

Ausbildung

High school diploma or equivalent

Tools

Delivery board system

Jobbeschreibung

Advance Auto Parts is seeking a delivery-focused driver to serve pro customers and manage daily account activities. You will safely deliver parts, collect payments, and promote loyalty programs while maintaining a clean, organized work environment.

The role emphasizes upselling, customer service, and building relationships with key customer segments. A valid driver’s license and automotive knowledge are preferred, with flexibility for varied shifts.