Pro Parts Delivery & Customer Care Driver

Advance Auto Parts; Winter Haven (FL); On-site; USD 51,577,000 - 65,904,000; Full time

Job summary

Advance Auto Parts in Winter Haven, FL is seeking a driver/parts associate to pick, stage and safely deliver parts to pro customers and manage returns. You will promote current sales and loyalty programs while building relationships with MainStreet and National Pro customers.

The role involves upselling, stocking, and assisting walk-in customers with product recommendations. Applicants should have a high school diploma or equivalent, a valid driver’s license, and the ability to lift up to 100

Qualifications

• Safe driving and navigation ability
• Friendly and persuasive communication
• Sales aptitude and customer service orientation
• Ability to locate and stock parts Safety knowledge and skills
• Operating inventory systems (Back stock) and store equipment
• Readiness to work a variety of days, evenings and weekends as needed
• Willing to learn about new products and sales techniques

Responsibilities

• Pick, stage and safely deliver parts to pro customers
• Pick up returns and cores
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs
• Daily collection of credit accounts
• Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries
• Assist in upselling and cross-selling products to increase average transaction value
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot
• General stocking including truck stocking, back stock and cycle counts
• Maintain knowledge of product inventory and new arrivals to assist with sales
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services
• Other duties as assigned

Skills

Safe driving

Delivery navigation

Customer service

Sales aptitude

Communication

Inventory systems

Customer engagement

Education

High school diploma

Tools

Delivery board system

Job description

Advance Auto Parts in Winter Haven, FL is seeking a driver/parts associate to pick, stage and safely deliver parts to pro customers and manage returns. You will promote current sales and loyalty programs while building relationships with MainStreet and National Pro customers.

The role involves upselling, stocking, and assisting walk-in customers with product recommendations. Applicants should have a high school diploma or equivalent, a valid driver’s license, and the ability to lift up to 100