Pro Loader & Customer Service Specialist

Lowe's Companies, Inc.; Shelbyville (KY); On-site; USD 32,000 - 52,000; Full time

Job summary

Lowe's Companies, Inc. in Shelbyville, KY is seeking a Loader/Customer Service associate to help customers, locate merchandise, and assist with loading and checkout across store areas. You will stock, stage, and fulfill orders, operate store equipment safely, and maintain clean, safe work areas.

The role supports Pro and Garden Center loading duties and delivers timely, helpful service to customers. Experience with basic computer systems and retail technology is helpful; training is provided to

Qualifications

• 6 months experience using a computer.
• 6 months experience using common retail technology, such as smart phones and tablets.
• Ability to obtain sales related licensure or registration as may be required by law.

Responsibilities

• Assist customers with locating, selecting, carrying, and loading merchandise while responding promptly to customers and associate questions.
• Supports checkout, fulfillment, and customer assistance needs throughout the store.
• Pulls, stages, and prepares customer and contractor orders accurately and efficiently.
• Use power equipment and store technology safely and effectively to move, stage, and load merchandise.
• Maintains in-stock conditions by down stocking and replenishing merchandise as needed.

Skills

Customer service basics

Retail technology familiarity

Education

High school diploma or GED

Tools

Smartphones & tablets

Job description

Lowe's Companies, Inc. in Shelbyville, KY is seeking a Loader/Customer Service associate to help customers, locate merchandise, and assist with loading and checkout across store areas. You will stock, stage, and fulfill orders, operate store equipment safely, and maintain clean, safe work areas.

The role supports Pro and Garden Center loading duties and delivers timely, helpful service to customers. Experience with basic computer systems and retail technology is helpful; training is provided to