Pro Loader & Customer Fulfillment Specialist

Lowe's Home Centers, LLC; United States; On-site; USD 28,000 - 36,000; Full time

Job summary

Lowe's Home Centers, LLC is seeking a Loader role to assist customers, load merchandise, and support in-store operations. The position emphasizes safe loading practices, accurate order fulfillment, and proactive customer assistance across various store areas.

Responsibilities include helping customers, handling large orders, and maintaining stock while following Lowe's safety policies. The role involves operating equipment and collaborating with department teams to ensure a positive shopping

Qualifications

• 6 months experience using a computer.
• 6 months experience using common retail technology (smartphones/tablets).
• Ability to obtain sales licensure or registration as may be required by law.

Responsibilities

• Provide SMART customer service through Lowe’s policies and programs.
• Assist customers with locating, selecting, carrying, and loading merchandise while responding to questions.
• Support checkout, fulfillment, and customer assistance needs throughout the store.
• Pull, stage, and prepare customer and contractor orders accurately and efficiently.
• Load customer vehicles using proper techniques based on order size, weight, and fulfillment needs.
• Maintain in-stock conditions by stocking and replenishing merchandise as needed.
• Identify and report safety hazards to management and Asset Protection.
• Operate store equipment as needed per role and department.
• Communicate product information and warranty terms to customers and employees.

Skills

Customer Service

Retail technology

Computer literacy

Education

High school diploma or GED

Tools

Smartphones

Tablets

Job description

Lowe's Home Centers, LLC is seeking a Loader role to assist customers, load merchandise, and support in-store operations. The position emphasizes safe loading practices, accurate order fulfillment, and proactive customer assistance across various store areas.

Responsibilities include helping customers, handling large orders, and maintaining stock while following Lowe's safety policies. The role involves operating equipment and collaborating with department teams to ensure a positive shopping