Pro Loader & Customer Care Associate

Lowe's Companies, Inc.; Washington (Washington County); On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

Lowe’s Companies, Inc. is hiring a Loader to support customers and the Pro and Garden Center teams. You will assist customers in locating and loading merchandise, prep orders for pickup or delivery, and maintain safe, organized work areas.

Training for loading safety and equipment operation is provided. Responsibilities include stocking, loading, and assisting with large orders while ensuring accuracy and quality.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Ability to obtain sales related licensure or registration as may be required by law.

Responsibilities

• Assist customers with locating, selecting, carrying, and loading merchandise while responding promptly to customers and associate questions.
• Supports checkout, fulfillment, and customer assistance needs throughout the store.
• Pulls, stages, and prepares customer and contractor orders accurately and efficiently.
• Use power equipment and store technology safely and effectively to move, stage, and load merchandise.
• Maintains in-stock conditions by down stocking and replenishing merchandise as needed.
• Loads customer vehicles using proper techniques based on order size, weight, and fulfillment needs.
• Ensure orders are loaded accurately while maintaining product quality and safety standards.
• Completes required power equipment and spotter training to support safe and efficient loading practices.

Skills

Customer service

Retail technology

Computer literacy

Education

High school diploma or GED

Job description

Lowe’s Companies, Inc. is hiring a Loader to support customers and the Pro and Garden Center teams. You will assist customers in locating and loading merchandise, prep orders for pickup or delivery, and maintain safe, organized work areas.

Training for loading safety and equipment operation is provided. Responsibilities include stocking, loading, and assisting with large orders while ensuring accuracy and quality.