A leading home improvement retailer in Lee's Summit is seeking to enhance its team for the Pro Customer Service/Sales. The role involves delivering exceptional service to professional customers, building relationships, and driving sales. Candidates must support order fulfillment, assist at the Pro Desk, and maintain high standards of safety and organization. Bilingual skills may be preferred based on customer needs. This position is vital for ensuring successful project completions for clients.
Qualifications
Bilingual communications skills may be preferred at certain locations; language varies based on customer need.
Responsibilities
Support every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations.
Build and maintain professional relationships with Pro customers; drive sales and provide outstanding service.
Meet monthly sales goals and other metrics to drive sales in the store.
Assist at the Pro Desk, loading materials, managing deliveries.
Collaborate to maintain a clean, organized, and safe environment; resolve delivery issues.
Support store goals by monitoring inventory, executing sales initiatives, and upholding high standards of service.
Job description
A leading home improvement retailer in Lee's Summit is seeking to enhance its team for the Pro Customer Service/Sales. The role involves delivering exceptional service to professional customers, building relationships, and driving sales. Candidates must support order fulfillment, assist at the Pro Desk, and maintain high standards of safety and organization. Bilingual skills may be preferred based on customer needs. This position is vital for ensuring successful project completions for clients.