Pro Desk: Customer Service & Sales Specialist

The Home Depot; Kansas City (MO); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading home improvement retailer in Kansas City is seeking a Pro Customer Service/Sales Team member dedicated to delivering exceptional experiences for professional customers. This role involves assisting with order fulfillment, managing deliveries, and providing product recommendations. Candidates should have excellent customer service skills and be proactive in driving sales to meet monthly goals. Bilingual communication skills may be preferred, and collaboration with team members is essential for success.

Qualifications

• Experience in customer service or sales.
• Ability to build and maintain professional relationships.
• Proactive sales approach to meet monthly sales goals.

Responsibilities

• Assist Pro customers at the Pro Desk and during order fulfillment.
• Manage deliveries and resolve delivery issues.
• Collaborate with team members to maintain a safe environment.

Skills

Bilingual communication skills

Product knowledge

Customer service skills

Job description

A leading home improvement retailer in Kansas City is seeking a Pro Customer Service/Sales Team member dedicated to delivering exceptional experiences for professional customers. This role involves assisting with order fulfillment, managing deliveries, and providing product recommendations. Candidates should have excellent customer service skills and be proactive in driving sales to meet monthly goals. Bilingual communication skills may be preferred, and collaboration with team members is essential for success.