Pro Desk: Customer Service & Sales Specialist

The Home Depot; Kansas City (MO); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading home improvement retailer is looking for dedicated Pro Customer Service/Sales Team members in Kansas City. This role involves delivering exceptional service to professional customers, including contractors and property owners. Responsibilities include assisting customers with orders, driving sales through expert knowledge, and maintaining a collaborative work environment. Strong customer service skills and an eagerness to meet sales goals are essential for success in this position. Preferred candidates may have bilingual communication skills.

Qualifications

• Experience in customer service or sales is preferred.
• Ability to build and maintain professional relationships.
• Proven track record of meeting sales goals and metrics.

Responsibilities

• Assist Pro customers at the Pro Desk and manage orders.
• Drive sales by leveraging product knowledge and customer loyalty programs.
• Collaborate with team members to maintain a clean and organized environment.

Skills

Customer service

Sales experience

Product knowledge

Bilingual communication

Job description

A leading home improvement retailer is looking for dedicated Pro Customer Service/Sales Team members in Kansas City. This role involves delivering exceptional service to professional customers, including contractors and property owners. Responsibilities include assisting customers with orders, driving sales through expert knowledge, and maintaining a collaborative work environment. Strong customer service skills and an eagerness to meet sales goals are essential for success in this position. Preferred candidates may have bilingual communication skills.