Pro Desk: Customer Service & Sales Expert

The Home Depot; Roseville (CA); On-site; USD 32,000 - 45,000; Full time

Job summary

The Home Depot is seeking a Pro Customer Service/Sales Team member to deliver an exceptional experience for professional customers, contractors, and commercial clients. You will support the Pro journey from order fulfillment to tailored delivery solutions, build professional relationships, and proactively drive sales using product knowledge and loyalty programs.

You will collaborate with teammates to keep the store clean, organized, and safe, monitor inventory, and execute sales initiatives.

Responsibilities

• Meet monthly sales goals and other metrics to drive sales in the store.
• Assist at the Pro Desk and loading materials.
• Manage deliveries and resolve delivery issues.
• Offer specialized paint and product knowledge to Pro customers.

Job description

The Home Depot is seeking a Pro Customer Service/Sales Team member to deliver an exceptional experience for professional customers, contractors, and commercial clients. You will support the Pro journey from order fulfillment to tailored delivery solutions, build professional relationships, and proactively drive sales using product knowledge and loyalty programs.

You will collaborate with teammates to keep the store clean, organized, and safe, monitor inventory, and execute sales initiatives.