Pro Desk Sales & Service Specialist

The Home Depot; Salem (MA); On-site; USD 24,796 - 27,552; Full time

Job summary

A leading home improvement retailer in Salem, Massachusetts is seeking a Pro Customer Service/Sales professional. This role focuses on delivering exceptional service to professional customers by managing product recommendations and order fulfillment. The ideal candidate will meet sales goals and maintain strong customer relationships while ensuring a safe store environment. This position is pivotal in supporting contractors and property owners with their project needs and requires collaboration with team members to drive standards of service.

Qualifications

• Expected to meet monthly sales goals and metrics.
• Proficient in providing tailored product recommendations.
• Bilingual communication skills may be preferred.

Responsibilities

• Deliver an exceptional experience for professional customers.
• Support every stage of the Pro customer journey.
• Collaborate with team members to maintain a clean and safe environment.

Job description

A leading home improvement retailer in Salem, Massachusetts is seeking a Pro Customer Service/Sales professional. This role focuses on delivering exceptional service to professional customers by managing product recommendations and order fulfillment. The ideal candidate will meet sales goals and maintain strong customer relationships while ensuring a safe store environment. This position is pivotal in supporting contractors and property owners with their project needs and requires collaboration with team members to drive standards of service.