Pro Desk Sales & Service Specialist

The Home Depot; Ruskin (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading home improvement retailer in Florida is looking for Pro Customer Service/Sales Team members to enhance the experience for professional customers such as contractors and property owners. The team is crucial in driving sales, meeting goals, and maintaining high customer service standards. Responsibilities include helping customers with product knowledge, managing deliveries, and ensuring a clean environment. Bilingual skills may be preferred based on customer needs, making collaboration and communication central to success.

Qualifications

• Strong customer service orientation and sales skills are crucial.
• Ability to collaborate and maintain a safe environment.
• Understanding of product recommendations and inventory management.

Responsibilities

• Support Pro customers' journey from order fulfillment to recommendations.
• Meet monthly sales goals and metrics.
• Work collaboratively to resolve issues and maintain store standards.

Skills

Product knowledge

Sales driven

Customer service

Bilingual communication

Job description

A leading home improvement retailer in Florida is looking for Pro Customer Service/Sales Team members to enhance the experience for professional customers such as contractors and property owners. The team is crucial in driving sales, meeting goals, and maintaining high customer service standards. Responsibilities include helping customers with product knowledge, managing deliveries, and ensuring a clean environment. Bilingual skills may be preferred based on customer needs, making collaboration and communication central to success.