Pro Desk Sales & Service Specialist

The Home Depot; Merced (CA); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading home improvement retailer in California seeks members for their Pro Customer Service/Sales Team. This role involves building professional relationships with Pro customers, driving sales through expert product knowledge, and providing tailored service based on each customer's unique project needs. Team members will assist at the Pro Desk, manage deliveries, and monitor inventory while meeting sales goals. Bilingual skills may be preferred. Join a collaborative team dedicated to achieving customer success.

Qualifications

• Strong communication skills, particularly in a bilingual context.
• Ability to build and maintain professional relationships.
• Sales experience with a focus on achieving goals.

Responsibilities

• Build and maintain professional relationships with Pro customers.
• Proactively drive sales by leveraging product knowledge.
• Provide outstanding service based on unique project needs.
• Assist at the Pro Desk, load materials, and manage deliveries.
• Meet monthly sales goals and other metrics.
• Collaborate to maintain a clean, organized environment.
• Resolve delivery issues and communicate competitive advantages.
• Monitor inventory and execute sales initiatives.

Skills

Bilingual communication skills

Product knowledge

Sales proficiency

Customer service

Collaboration

Job description

A leading home improvement retailer in California seeks members for their Pro Customer Service/Sales Team. This role involves building professional relationships with Pro customers, driving sales through expert product knowledge, and providing tailored service based on each customer's unique project needs. Team members will assist at the Pro Desk, manage deliveries, and monitor inventory while meeting sales goals. Bilingual skills may be preferred. Join a collaborative team dedicated to achieving customer success.