Pro Desk Sales & Service Specialist

Home Depot; Lexington (SC); On-site; USD 32,000 - 46,000; Full time

Job summary

The Home Depot Pro Customer Service/Sales Team delivers an exceptional experience for professional customers including contractors and commercial clients. The team supports every stage of the Pro journey, from order fulfillment to tailored delivery solutions, aiming to meet monthly sales goals while maintaining a clean, safe store environment.

Team members collaborate to resolve delivery issues and emphasize Home Depot advantages over competitors, with bilingual communications possibly preferred

Qualifications

• Experience in customer service or sales is preferred.
• Bilingual communications may be preferred at certain locations.

Responsibilities

• Assist Pro customers at the Pro Desk and on the floor to meet their needs.
• Support efficient order fulfillment, loading, and delivery coordination.
• Provide expert product recommendations and tailored solutions for Pro customers to drive sales.

Job description

The Home Depot Pro Customer Service/Sales Team delivers an exceptional experience for professional customers including contractors and commercial clients. The team supports every stage of the Pro journey, from order fulfillment to tailored delivery solutions, aiming to meet monthly sales goals while maintaining a clean, safe store environment.

Team members collaborate to resolve delivery issues and emphasize Home Depot advantages over competitors, with bilingual communications possibly preferred