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Job summary
A leading home improvement retailer in New Jersey is seeking a Pro Customer Service/Sales Team member dedicated to delivering exceptional customer experiences. The ideal candidate will assist professional customers with product recommendations, drive sales through inventory monitoring, and ensure effective order fulfillment. This role requires collaboration among team members while upholding customer service and safety standards. Bilingual skills may be preferred depending on the location's needs.
Qualifications
Experience in customer service or sales preferred.
Ability to build and maintain professional relationships.
Strong communication skills to resolve customer issues.
Responsibilities
Drive sales by leveraging product knowledge and loyalty programs.
Assist customers at the Pro Desk and manage deliveries.
Collaborate with team members to maintain a safe environment.
Skills
Bilingual communication skills
Product knowledge
Sales expertise
Job description
A leading home improvement retailer in New Jersey is seeking a Pro Customer Service/Sales Team member dedicated to delivering exceptional customer experiences. The ideal candidate will assist professional customers with product recommendations, drive sales through inventory monitoring, and ensure effective order fulfillment. This role requires collaboration among team members while upholding customer service and safety standards. Bilingual skills may be preferred depending on the location's needs.