Pro Desk: Customer Service & Sales Specialist

The Home Depot; Jersey City (NJ); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading home improvement retailer is seeking dedicated individuals for its Pro Customer Service/Sales Team in Jersey City, NJ. The role involves delivering exceptional service to professional customers, driving sales, and maintaining strong relationships. Responsibilities include assisting at the Pro Desk, ensuring efficient order fulfillment, and collaborating with team members to overcome challenges. Strong communication skills, particularly bilingual abilities, may be preferred for certain locations. This position offers a dynamic environment with opportunities for growth.

Qualifications

• Experience in customer service or sales roles.
• Ability to build professional relationships with customers.
• Strong knowledge of product offerings.

Responsibilities

• Assist customers at the Pro Desk and manage deliveries.
• Drive sales by leveraging product knowledge.
• Collaborate with team members to resolve issues and maintain safety.

Skills

Customer relationship management

Sales expertise

Bilingual communication

Job description

A leading home improvement retailer is seeking dedicated individuals for its Pro Customer Service/Sales Team in Jersey City, NJ. The role involves delivering exceptional service to professional customers, driving sales, and maintaining strong relationships. Responsibilities include assisting at the Pro Desk, ensuring efficient order fulfillment, and collaborating with team members to overcome challenges. Strong communication skills, particularly bilingual abilities, may be preferred for certain locations. This position offers a dynamic environment with opportunities for growth.