Pro Desk: Customer Service & Sales Specialist

The Home Depot; Bloomfield (NJ); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading home improvement retailer seeks a member for their Pro Customer Service/Sales Team in Bloomfield, New Jersey. The role involves assisting professional customers such as contractors and property owners, driving sales through product knowledge and exceptional service. You will engage with customers at the Pro Desk, manage order fulfillment, and collaborate with the team to maintain a safe and organized environment. Strong sales skills and product knowledge are required, and bilingual communication skills may be preferred at certain locations.

Qualifications

• Proven sales skills and product knowledge in a retail environment.
• Ability to build and maintain professional customer relationships.
• Collaborative work ethic to support team and customer needs.

Responsibilities

• Assist Pro customers in product selection and order fulfillment.
• Drive sales by meeting monthly goals and sales metrics.
• Support inventory management and uphold customer service standards.

Skills

Product knowledge

Sales techniques

Bilingual communication

Job description

A leading home improvement retailer seeks a member for their Pro Customer Service/Sales Team in Bloomfield, New Jersey. The role involves assisting professional customers such as contractors and property owners, driving sales through product knowledge and exceptional service. You will engage with customers at the Pro Desk, manage order fulfillment, and collaborate with the team to maintain a safe and organized environment. Strong sales skills and product knowledge are required, and bilingual communication skills may be preferred at certain locations.