Pro Desk: Customer Service & Sales Specialist

The Home Depot; Allen Park (MI); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading home improvement retailer is seeking team members for the Pro Customer Service/Sales Team in Michigan. This role focuses on delivering exceptional service and support to professional customers, including contractors and property owners. Responsibilities include driving sales through product knowledge, assisting customers at the Pro Desk, managing deliveries, and ensuring customer satisfaction. Ideal candidates will demonstrate strong communication skills and a commitment to teamwork in a dynamic environment.

Qualifications

• Bilingual communications skills may be preferred based on customer need.

Responsibilities

• Deliver exceptional service to professional customers including contractors and property owners.
• Drive sales by leveraging product knowledge and loyalty programs.
• Assist at the Pro Desk and manage deliveries.

Job description

A leading home improvement retailer is seeking team members for the Pro Customer Service/Sales Team in Michigan. This role focuses on delivering exceptional service and support to professional customers, including contractors and property owners. Responsibilities include driving sales through product knowledge, assisting customers at the Pro Desk, managing deliveries, and ensuring customer satisfaction. Ideal candidates will demonstrate strong communication skills and a commitment to teamwork in a dynamic environment.