Pro Customer Success & Sales Specialist

The Home Depot; Charlotte (NC); On-site; USD 35,000 - 50,000; Full time

Job summary

The Home Depot in Charlotte, NC is seeking a dedicated Pro Customer Service/Sales Team member to enhance the experience for professional customers including contractors and property owners. You will drive sales by utilizing product knowledge and providing tailored recommendations while maintaining high customer service standards.

The role requires strong collaboration with team members to ensure a clean and organized environment, support order fulfillment, and manage delivery issues. Bilingual skills may be preferred based on location needs.

Responsibilities

• Deliver exceptional service to Pro customers including contractors and property owners.
• Support order fulfillment and expert product recommendations.
• Meet monthly sales goals and drive in-store sales.

Job description

The Home Depot in Charlotte, NC is seeking a dedicated Pro Customer Service/Sales Team member to enhance the experience for professional customers including contractors and property owners. You will drive sales by utilizing product knowledge and providing tailored recommendations while maintaining high customer service standards.

The role requires strong collaboration with team members to ensure a clean and organized environment, support order fulfillment, and manage delivery issues. Bilingual skills may be preferred based on location needs.