Pro Customer Solutions & Sales Specialist

The Home Depot; Willow Grove (PA); On-site; USD 30,000 - 45,000; Full time

Job summary

A major home improvement retailer located in Pennsylvania is seeking a Pro Customer Service Sales representative. This role involves providing exceptional service and sales support to professional customers such as contractors and property owners. You will be responsible for building relationships, meeting sales goals, and assisting with product knowledge, particularly in the paint category. The ideal candidate should have strong customer service skills and may need bilingual abilities depending on customer interactions.

Qualifications

• Strong customer service orientation and ability to build professional relationships.
• Knowledge in paint and related products to provide recommendations.
• Bilingual skills preferred depending on customer need.

Responsibilities

• Provide professional customer service and sales support to Pro customers.
• Assist at Pro Desk, load materials, and manage deliveries.
• Build relationships with Pro customers to drive sales.
• Meet monthly sales goals and uphold high customer service standards.
• Collaborate with team to maintain a clean and organized environment.

Skills

Customer service orientation

Sales skills

Product knowledge in paint

Bilingual communication (preferred)

Job description

A major home improvement retailer located in Pennsylvania is seeking a Pro Customer Service Sales representative. This role involves providing exceptional service and sales support to professional customers such as contractors and property owners. You will be responsible for building relationships, meeting sales goals, and assisting with product knowledge, particularly in the paint category. The ideal candidate should have strong customer service skills and may need bilingual abilities depending on customer interactions.