Pro Customer Service & Sales Specialist

The Home Depot; Poplar Bluff (MO); On-site; USD 30,000 - 50,000; Full time

Job summary

A leading home improvement retailer is seeking a Pro Customer Service Sales representative to deliver exceptional service for professional customers including contractors and commercial clients. This full-time role involves assisting customers, managing orders, and driving sales through expert product knowledge. The ideal candidate thrives in a collaborative environment and is committed to achieving performance metrics while enhancing the customer experience. Bilingual skills may be beneficial depending on location.

Qualifications

• Strong understanding of professional customer service principles.
• Ability to drive sales through effective communication.
• Proficiency in managing customer relationships and needs.

Responsibilities

• Assist Pro customers with product recommendations and order fulfillment.
• Meet monthly sales goals and other performance metrics.
• Collaborate with team members to maintain store standards.

Skills

Product knowledge

Bilingual communication skills

Sales proficiency

Job description

A leading home improvement retailer is seeking a Pro Customer Service Sales representative to deliver exceptional service for professional customers including contractors and commercial clients. This full-time role involves assisting customers, managing orders, and driving sales through expert product knowledge. The ideal candidate thrives in a collaborative environment and is committed to achieving performance metrics while enhancing the customer experience. Bilingual skills may be beneficial depending on location.