Pro Customer Service & Sales Specialist

Home Depot; Windsor (CA); On-site; USD 28,000 - 30,000; Full time

Job summary

The Home Depot Pro Customer Service/Sales Team delivers exceptional service to professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro journey—from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.

Pro staff build professional relationships, proactively drive sales, and meet monthly targets while ensuring a clean, safe store environment.

Qualifications

• Experience in customer service or sales environment.
• Ability to meet monthly sales goals and metrics.
• Willingness to collaborate with team to resolve issues.

Responsibilities

• Assist Pro Desk and loading materials as needed.
• Support efficient order fulfillment and delivery coordination for Pro customers.
• Provide expert product knowledge and tailored recommendations to Pro clients.
• Maintain a clean, organized, and safe store environment for customers and colleagues.
• Monitor inventory and support sales initiatives to achieve store goals.

Skills

Customer service

Sales

Communication skills

Job description

The Home Depot Pro Customer Service/Sales Team delivers exceptional service to professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro journey—from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.

Pro staff build professional relationships, proactively drive sales, and meet monthly targets while ensuring a clean, safe store environment.