Pro Customer Service & Sales Specialist

The Home Depot; Wilkes-Barre (Luzerne County); On-site; USD 40,000 - 52,000; Full time

Job summary

A leading home improvement retailer in Luzerne County seeks a dedicated member for their Pro Customer Service/Sales Team. This role involves supporting professional customers throughout their journey, from order fulfillment to tailored delivery solutions. Candidates should excel in building relationships and meeting sales goals while working collaboratively within a team to maintain a safe environment. Excellent communication skills are essential, with bilingual abilities preferred based on customer needs.

Qualifications

• Strong understanding of sales principles and product knowledge.
• Ability to meet monthly sales goals and other performance metrics.
• Excellent communication and customer service skills.

Responsibilities

• Support Pro customer's journey, order fulfillment, and delivery solutions.
• Build and maintain relationships with Pro customers and drive sales.
• Meet monthly sales goals and collaborate to maintain a safe work environment.
• Resolve delivery issues and monitor inventory.

Skills

Product knowledge

Sales principles

Customer service skills

Excellent communication

Bilingual communication skills

Job description

A leading home improvement retailer in Luzerne County seeks a dedicated member for their Pro Customer Service/Sales Team. This role involves supporting professional customers throughout their journey, from order fulfillment to tailored delivery solutions. Candidates should excel in building relationships and meeting sales goals while working collaboratively within a team to maintain a safe environment. Excellent communication skills are essential, with bilingual abilities preferred based on customer needs.