Pro Customer Service & Sales Specialist

Home Depot; Town of Ithaca (NY); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading home improvement retailer located in Ithaca, NY, is looking for dedicated members for the Pro Customer Service/Sales Team. This role involves providing an exceptional experience for professional customers, supporting the entire customer journey from order fulfillment to expert product recommendations. Team members will meet sales goals, manage deliveries, collaborate with colleagues, and ensure customer satisfaction through strong service skills. Bilingual abilities may be preferred based on customer requirements.

Qualifications

• Strong interpersonal skills to build relationships with professional customers.
• Ability to meet sales goals and drive store initiatives.
• Proficiency in various product lines and delivery solutions for project success.

Responsibilities

• Deliver exceptional service to Pro customers.
• Assist customers at the Pro Desk, manage inventory and deliveries.
• Drive sales through product knowledge and effective communication.

Skills

Customer service

Sales expertise

Product knowledge

Bilingual communication

Job description

A leading home improvement retailer located in Ithaca, NY, is looking for dedicated members for the Pro Customer Service/Sales Team. This role involves providing an exceptional experience for professional customers, supporting the entire customer journey from order fulfillment to expert product recommendations. Team members will meet sales goals, manage deliveries, collaborate with colleagues, and ensure customer satisfaction through strong service skills. Bilingual abilities may be preferred based on customer requirements.