Pro Customer Service & Sales Specialist

The Home Depot; New York (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading home improvement retailer in New York is seeking members for its Pro Customer Service/Sales Team. This role focuses on providing exceptional service to professional clients, including contractors and property owners. Team members will assist with order fulfillment, product recommendations, and maintaining customer relationships to meet sales goals. Knowledge of products and effective sales skills are key to ensuring customer success. Bilingual communication may be preferred in certain locations.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to meet monthly sales goals.
• Understanding of Pro customer needs and products.

Responsibilities

• Assist Pro customers with order fulfillment and product recommendations.
• Maintain professional relationships with customers.
• Monitor inventory and execute sales initiatives.

Skills

Product knowledge

Sales skills

Customer service

Bilingual communication

Job description

A leading home improvement retailer in New York is seeking members for its Pro Customer Service/Sales Team. This role focuses on providing exceptional service to professional clients, including contractors and property owners. Team members will assist with order fulfillment, product recommendations, and maintaining customer relationships to meet sales goals. Knowledge of products and effective sales skills are key to ensuring customer success. Bilingual communication may be preferred in certain locations.